HealthSource RI call center up and running
HealthSource RI, Rhode Island’s health-benefits exchange, held a soft launch of its contact center this week, inviting consumers and small employers to call 855-840- HSRI to speak with a trained specialist about insurance options.
The contact center is now open Monday through Saturday from 8 a.m. to 9 p.m., and Sundays from noon to 6 p.m. Operators are trained specialists who have received comprehensive training on available insurance options and eligibility for tax credits.
“Choosing the plan that’s right for you is about much more than the monthly premium rate,” said Christy Ferguson, director of HealthSource RI and a resident of Jamestown.
Rhode Islanders may enroll in health-insurance plans through HealthSource RI beginning Oct. 1. Coverage begins on Jan. 1, 2014. Small employers who purchase plans for their employees may do so at their regular renewal date in 2014.