April 27, 2017 RSS feed / Editorial

Customer service without the customer

ANOTHER VIEW

The airline industry is so competitive that upon learning United Airlines dragged a paying passenger off a flight so their employees could enjoy a free ride, Delta played hideand seek with the body of a man on the way to his own funeral. More...

Phrase of the week

Cut a rug: To dance, usually to swing music. It’s exact origin date is unknown, but the first recorded use of the expression was in a 1941 film referencing the jitterbug, a popular 1930s dance.   More...

Lyric of the week

She cuts you hard, she cuts you deep, she’s got so much skill She’s so fascinating that you’re still there waiting when she comes back for the kill You’ve been slashed in the face You’ve been lef More...